Refund policy

No Returns on Personalised Products

As our products are personalised specifically for you, we cannot accept returns or exchanges. Please ensure all customization details are correct before placing your order. If you have any questions or concerns regarding your personalised item, please contact us at info@cosyandsparkle.com before completing your purchase.

If the item arrives damaged or if there was an error in personalisation, please reach out to us immediately so we can resolve the issue.